Policies

Please see our availability calendar located on our first page for Scheduling.

- Place all Orders by 9:00 am according to the following schedule:

·         Monday and Tuesday deliveries submit orders by Friday

·         Wednesday deliveries submit orders by Monday

·         Thursday deliveries submit orders by Tuesday

·         Friday deliveries submit orders by Wednesday

·         Saturday and Sunday CATERING CLOSED

(The dates are subject to scheduling)

- All Storeroom and Catering orders are subject to a $20.00 minimum

-There is an additional $20.00 delivery charge for all orders Off Site of the main hospital.                      

  You may also arrange to pick up your order.                                     

-For events with more than 100 guests, a minimum of one week’s notice is required.

-We include all basics (plates, cups, utensils, etc.) as well as any needed serving dishes and serving utensils.

- All changes and/or cancellations are required 24hrs.before the event, or the sponsoring account will be assessed the charge.

- Cleanup and breakdown of any event/room is the sole responsibility of the customer. Catering staff will return to retrieve any non-disposable equipment at the time indicated on the event sheet. Customers may wish to contact Facilities Management or Housekeeping should they require assistance when breaking down after a catered event.

- The Catering staff is only responsible to arrange furniture in the Dining Conference Rooms. Please add direction to your order if you require any special setup of the furniture for your event in the Dining Conference Rooms. For all other locations, customers may wish to contact Facilities Management for assistance.

- All event locations should be available to the Catering staff at least thirty minutes prior to the start time of the event.

-All standing order requests can be duplicated for up to 6 months in calendar year. If the meeting continues into the next calendar year, customers must contact the Catering Department office to renew for the next 6 months. Please contact our office for any other questions or needs regarding Standing Order requests.

-Last minute special requests maybe accommodated when scheduling and supplies are available. A surcharge will be added. Please contact our office for more information regarding last minute requests.

-Payment options: Work Day Tag 1# per bill only, Credit Card and Direct Bill (bill will be mailed)